Front Desk Receptionist (Beauty & Wellness Industry)

Are you a warm, organized, and tech-savvy professional looking to thrive in Bali’s vibrant beauty and wellness scene? Korean Face Bar is seeking a dynamic Front Desk Receptionist to join our team in Bali! As the first point of contact for our clients, you’ll play a crucial role in ensuring a seamless and enjoyable experience for everyone who walks through our doors. Our salon is known for its luxurious treatments and personalized service, and we’re looking for someone who can bring the same level of care and professionalism to our front desk.

In this role, you’ll be responsible for managing appointments, handling client inquiries, and ensuring our reception area is always welcoming and efficient. You’ll use our in-house booking system, manage client records, and assist with any additional tasks that come up throughout the day. We offer a collaborative and supportive work environment, where your ideas and contributions are valued. This is an excellent opportunity to be part of a growing beauty and wellness brand in Bali, with potential for career growth and development.

📋 Tanggung Jawab Pekerjaan

• Manage and schedule client appointments using our in-house booking system.
• Greet and assist clients with a warm and professional demeanor.
• Handle client inquiries and resolve any issues promptly and courteously.
• Maintain accurate records of client visits and transactions.
• Assist with stock management and ensure the reception area is always clean and organized.
• Coordinate with our beauty therapists to ensure smooth operations.
• Provide excellent customer service and ensure client satisfaction.
• Assist with any additional tasks as needed to support the overall operations of the salon.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or receptionist role, preferably in the beauty and wellness industry.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in using booking and customer management software.
• Familiarity with basic computer skills and software.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Willingness to work flexible hours, including weekends and evenings.
• Friendly, approachable, and customer-focused attitude.

🛠️ Keahlian

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