Hospitality & Digital Experience Manager, Canggu

Are you a dynamic individual with a passion for both exceptional hospitality and cutting-edge digital marketing? Paradise Point Villas, a luxurious boutique escape in the heart of vibrant Canggu, is seeking a multi-talented individual to join our growing team as a Hospitality & Digital Experience Manager. In this role, you'll be the bridge between our guests and our digital presence, ensuring every interaction is seamless and memorable. With your expertise in hospitality and digital marketing, you'll help us elevate our brand and create unforgettable experiences for our guests.

Paradise Point Villas is more than just a place to stay; it's a sanctuary where luxury meets nature. Nestled in the lush landscapes of Bali, our villas offer a tranquil retreat from the hustle and bustle of everyday life. As a Hospitality & Digital Experience Manager, you'll play a pivotal role in shaping the guest experience, from the moment they book their stay to the time they leave. You'll use tools like Google Analytics, SEMrush, and Hootsuite to monitor and enhance our digital footprint, ensuring our online presence is as impressive as our physical spaces.

📋 Tanggung Jawab Pekerjaan

• Manage and enhance the digital presence of Paradise Point Villas using platforms like Google Analytics, SEMrush, and Hootsuite.
• Develop and implement digital marketing strategies to attract and retain guests, including SEO, PPC, and social media marketing.
• Oversee the guest experience from booking to checkout, ensuring all interactions are warm, personalized, and memorable.
• Collaborate with the sales and marketing teams to create compelling content and campaigns that highlight the unique features of our villas.
• Analyze guest feedback and data to identify trends and opportunities for improvement.
• Ensure compliance with industry standards and best practices in hospitality and digital marketing.
• Train and mentor staff on the importance of digital engagement and guest experience.
• Stay updated with the latest trends and technologies in hospitality and digital marketing.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Digital Marketing, or a related field.
• Minimum of 5 years of experience in hospitality management, with a strong background in digital marketing.
• Proven track record of successfully managing digital marketing campaigns and enhancing online presence.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with guests and team members.
• Proficiency in using digital marketing tools such as Google Analytics, SEMrush, and Hootsuite.
• Certification in digital marketing (e.g., Google Analytics Certified, HubSpot Inbound Certified) is a plus.
• Fluency in English, with the ability to communicate effectively in both written and spoken form.
• Strong problem-solving skills and the ability to work well under pressure.

🛠️ Keahlian

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