Customer Service Administrator - Frontliner at V Glow Aesthetic Clinic

Join V Glow Aesthetic Clinic as a Customer Service Administrator (Frontliner) and become the welcoming face of our premium beauty and wellness clinic in Tangerang Selatan, Banten. This role is perfect for dynamic individuals who thrive in client-facing environments. As a frontliner, you'll be the first point of contact for our valued customers, ensuring they receive the highest level of service and support.

At V Glow Aesthetic Clinic, we are dedicated to providing exceptional beauty and wellness services. Our clinic offers a wide range of treatments, including facials, waxing, and skin rejuvenation. We are looking for a passionate and dedicated individual to join our team and help us maintain our reputation for excellence.

📋 Tanggung Jawab Pekerjaan

• Greet and assist customers at the front desk, ensuring a warm and welcoming environment.
• Handle customer inquiries and complaints professionally and efficiently.
• Schedule and confirm appointments for various beauty and wellness treatments.
• Manage and maintain the clinic's reception and waiting area.
• Assist with the check-in and check-out process for patients.
• Provide information about clinic services and promotions.
• Collaborate with the clinic staff to ensure a smooth and pleasant experience for all customers.
• Perform other administrative tasks as needed to support the front desk operations.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service, reception, or front desk roles.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Familiarity with basic computer software, such as Microsoft Office.
• Ability to work well under pressure and in a fast-paced environment.
• Professional and friendly demeanor.
• Ability to multitask and prioritize tasks effectively.
• High school diploma or equivalent.

🛠️ Keahlian

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